Pre-Order
- What does TAC stand for on your menu?
- Requesting a Recreational Item for Medical Purchase
- How can I order from the recreational menu if I'm a medical patient?
- Can I place my cannabis order at the Drive-Through window?
- Can I walk through the drive-up window?
- Can I bring a family member or friend with me to pick-up my Medical Drive Up pre-order?
Visiting Theory Wellness
- Do I need an appointment to visit Theory Wellness?
- How can I check my Rewards Point Wallet?
- How do I redeem my loyalty points?
- Do I have to preorder to shop or can I simply arrive?
- What do I need to provide to qualify for the Massachusetts Financial Hardship Discount?
- What is the sliding scale for financial hardship?
Becoming a Patient
- How do I become a MA medical marijuana patient?
- How do I log into my medical account with MA state (the MassCIPortal)?
- How often do I have to renew my MA Medical License?
- What do I need to bring to qualify for the MassHealth discount?
- How do I become a Massachusetts Medical Cannabis Caregiver?
- Do I need a medical card to visit Theory Wellness?
Common Questions
- Will my discounts stack?
- How do I check my Loyalty Wallet?
- Are medical products different from recreational ones?
- My temporary MA Medical Card has expired, but I don't have the physical card yet. Can I still make a medical purchase?
- How do I contact the MA Cannabis Control Commission?
- Can I use more than one discount?